At Gold Class Hair Extensions, we strive to provide a transparent and reliable shipping process. Please take a moment to review our shipping policy:

Shipping of Physical Product :
Once your order has been confirmed and full payment is received, we will promptly process and ship your order.
We work in partnership with trusted courier companies to ensure the safe and secure delivery of your items.

Please be aware that once your package is handed over to the courier, we are no longer responsible for the item.
Any issues related to damage or loss during transit must be directly addressed with the courier company. Gold Class Hair Extensions cannot be held liable for any damages or losses that occur after the item is in the possession of the courier.

We recommend contacting the courier company immediately if you encounter any issues with your shipment.
Replacement or refund for damaged or lost items will be at the discretion of Gold Class Hair Extensions.

Instant Download Products:
In addition to physical hair extensions, we offer a range of instant download products.
Upon completion of your purchase, you will receive immediate access to the digital content.

Please note that the responsibility for downloading and managing these products lies with the buyer.
Gold Class Hair Extensions cannot be held responsible for any technical issues that may arise during the download or installation process.

If you experience any difficulties, our dedicated support team is here to assist you to the best of our abilities.

At Gold Class Hair Extensions, we prioritise the quality and satisfaction of our customers. While we ensure a smooth shipping process, it's important to understand that once your order is with the courier or for instant download products, the responsibility rests with you. If you have any further inquiries or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team.