What is ethically sourced hair ?
We have committed our brand to our overseas team who align with our values of ensuring all hair is ethical sourced and giving freely. Over the years our relationship with our factory team has allowed us to guarantee 100% satisfactory.
We source all materials finely & have an exclusive colour chart you can’t find anywhere else. Our signature shades have been designed to keep up with the on going trends & we strive for excellence we have designed over 35 shades for the industry to create confidence in women daily.
All hair is sorted and selected to be only the finest hair on the market to ensure the hair remains tangle free, ultra soft throughout its life span.
Our hair’s are chemical free, not treated with any harsh chemicals, allowing the longevity of the hair be maintained.
How long does the hair last?
Ethically sourced Russian Remy hair has a lifespan of 1- years.
Hair can be treated as normal, and will not discolour or change texture. Our high quality double drawn Russian remy hair is unprocessed allowing the longevity of the hair to last a lifetime with the correct care and maintenance.
Is your hair reusable?
Yes of course. Microbonds can be rebonded & our skin weft Lux Tape in’s can be retapped along with our wefts being re-sewn in.
Depending on care generally you can re use the same set of hair 3-4 times.
How do I know what colour to use?
There are several ways to determine your color preference. Firstly, you can opt for our virtual color consultation service. Secondly, you have the option to purchase our color swatch ring. Lastly, you can visit one of our partnered salons conveniently using our salon locator tool.
What products do you recommended?
Gold Class Hair care products have been delicately made specifically for hair extensions. With a wide range of hair care products we have you covered.
Alternatively any products that are free of harsh chemicals such as sulphate and paraben are fine.
Supermarket brands are not suitable. Invest in your hair care as you are investing in your hair extensions.
Hydration is a must for hair extensions, we recommend the Gold Class hair repair mask.
Do you offer same day delivery?
Yes we have same day delivery available for Sydney metro area only.
Do you offer any hair extension courses?
We provide a range of online and in-person courses, enabling us to educate individuals on a global scale. Our courses have received enthusiastic reviews from people worldwide. To explore our course offerings, please visit the "Education" tab on our website. Alternatively, you can fill out our education form, and our team will be happy to assist you in selecting the most suitable course for your needs.
HOW DO I CARE FOR MY EXTENSIONS?
To ensure that your Gold Class Hair Extensions last as long as possible, it is
essential to care for them properly. We recommend avoiding washing or sweating
for the first 48 hours after installation and using only salon-quality hair
care products, such as Gold Class (GC) products, that are free of parabens and sulphates.
When drying your hair, we suggest using a lower heat setting and a heat
protector to seal moisture. It's also beneficial to use hydrating treatments or
masques instead of conditioners, and to avoid applying them to the root area.
Brush your hair gently with a GC detangler brush twice a day, starting from
the ends and working your way up to the roots to prevent matting. We advise
scheduling a maintenance grow-out check every eight weeks and a tape extension
refit every six weeks. When washing, avoid rubbing your hair vigorously and
shampoo gently twice to open hair cuticles and cleanse thoroughly.
Additionally, avoid using wands or straighteners over the bonds to prevent
melting or slipping. While toners and root touch-ups are acceptable, we don't
recommend scalp bleaching or lightening extensions, and we advise limiting the
number of colour sessions to prevent drying out the hair over time. By
following these tips, you can maintain your Gold Class Hair Extensions' quality
and longevity for an extended period.
what is the policy for hair salons?
Gold Class Hair - Hair Extensions Policy
At Gold Class Hair, we take pride in supplying premium Russian hair extensions to salons. We strive to provide high-quality products and ensure customer satisfaction. To maintain transparency and clarify our responsibilities, we have established the following policy regarding the sale of hair extensions:
- Hair Sale Responsibility: Once Gold Class Hair has sold the hair extensions to the salon, our responsibility is limited to providing high-quality products. We guarantee the quality and authenticity of our hair extensions, ensuring they meet the industry's highest standards.
- Installation Responsibility: It is the responsibility of the salon to be qualified and select qualified and experienced professionals who are trained in the proper techniques recommended by Gold Class Hair to install the hair extensions purchased correctly. The salon should exercise due diligence in being educated and choosing skilled stylists who understand the correct application and maintenance of our hair extensions.
- Customer Education: Salons using Gold Class Hair extensions must educate their customers about proper aftercare and maintenance to ensure longevity and the best possible results. The salon should provide detailed instructions to their clients on how to care for the extensions, including brushing, washing, styling, and avoiding activities that could cause damage.
- Client Satisfaction: While we strive to provide the finest quality hair extensions, we cannot guarantee how customers will treat or maintain the extensions after installation. If clients mistreat or improperly care for the hair, causing damage, Gold Class Hair cannot be held accountable.
- Installation Standards: Gold Class Hair recommends that salons adhere to industry best practices for installation techniques, including bond placement, correct removal methods, and suitable hair care products, are essential for optimal results and customer satisfaction.
- Salon Warranty: Any warranties or guarantees provided to customers regarding the hair extensions are the sole responsibility of the salon. Gold Class Hair does not offer any warranty or guarantee beyond the quality of the hair itself.
By purchasing and using Gold Class Hair extensions, salons acknowledge and accept the terms outlined in this policy. We advise salons to exercise caution and professionalism when installing the extensions themselves and when selecting qualified stylists to install our hair extensions, ensuring client satisfaction, and addressing any installation-related issues directly with the salon.
Please review this policy carefully and feel free to contact us if you have any questions or require further clarification.
Thank you for choosing Gold Class Hair as your hair extensions supplier.
If you feel the need for a refresher on industry standards and want to stay updated on Microbonds, we invite you to explore our comprehensive online and in-salon training options. Our training programs are designed to provide you with the latest information and techniques to keep you up to date in the industry. Whether you prefer the convenience of online learning or the immersive experience of in-salon training, we have the resources to meet your needs
Can't find what you're looking for?
Send us an email to tell us you need help with and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at firstname.lastname@example.org